CoachLoop Privacy Policy
Last updated: July 25, 2026
CoachLoop ("the app", "we") helps a coach and their client share day-to-day recovery and
training data so the coach can support the client's training. This policy explains what we
collect, why, and the choices you have. By using CoachLoop you agree to this policy.
Who this applies to
CoachLoop has two roles. A client connects a wearable and shares their metrics
with one coach. A coach views the metrics of clients who have joined them via an
invite. Data is only ever shared between a client and the specific coach they chose to join.
What we collect
- Account information. When you sign in with Apple we receive your name and an
email address (which may be an Apple private-relay address). We do not receive your Apple password.
- Health & activity metrics. If you connect WHOOP and/or Apple Health, we
collect the daily metrics needed to compute readiness: sleep duration and efficiency, heart-rate
variability (HRV), resting heart rate, respiratory rate, recovery and day-strain scores (WHOOP),
and workouts (type, duration, heart rate, calories). We store a per-day summary, not raw
second-by-second sensor streams.
- Connection tokens. If you connect WHOOP, we store an access token so we can
sync your data. It is held in Google Secret Manager, never in plain text in our database, and
never shown to your coach.
How we use it
- To compute a daily readiness score and related insights from your metrics.
- To show your daily metrics, trends, and workouts to the one coach you have joined.
- To operate, secure, and troubleshoot the service.
We do not use your data for advertising, we do not sell it, and
we do not share it with third parties except the service providers below.
Apple Health data
Data read from Apple Health via HealthKit is used solely to provide CoachLoop's readiness features
and to share your metrics with your chosen coach. It is never used for advertising or marketing,
never sold, and never disclosed to third parties for those purposes. You can revoke Apple Health
access at any time in the iOS Settings app or the Health app.
Who your data is shared with
- Your coach. The coach you join can see your daily metrics, readiness, trends,
workouts, and attention flags. They cannot see your WHOOP/Apple credentials or tokens.
- Service providers. Google Firebase (Firestore & Cloud Functions) stores and
processes data on our behalf; WHOOP and Apple provide the source data you choose to connect.
These providers process data under their own privacy terms.
Where it's stored
Data is stored with Google Firebase in the United States. It is encrypted in transit. Access is
restricted by security rules so that only you and your coach can read your metrics.
Your choices & controls
- Pause sharing at any time from the app's Settings — new data stops flowing to
your coach while paused.
- Disconnect WHOOP or Apple Health to stop new data collection.
- Sign out from the app's Settings.
- Delete your account and data. Email us at the address below and we will delete
your account and associated metrics.
Data retention
We keep your metrics while your account is active so your coach can see trends over time. When you
request deletion, we remove your account data from our systems.
Children
CoachLoop is not directed to children under 16, and we do not knowingly collect their data.
Changes to this policy
We may update this policy; we will revise the "Last updated" date above when we do.
Contact
Questions or deletion requests: afik@gaging.ai